App for IBM QRadar - Release Notes

Version 2.2.1

Before you upgrade to 2.2.1

  • QRadar versions 7.4.3 FP8+ and 7.5.0 UP3+ are supported. The app would not install on older QRadar versions.

Bug Fixes:

  • Fixed an issue where alerts and audit logs were sent with delay in setups with low volume of security events.
  • Fixed application crash due to out-of-memory problem under high load which prevents the app from forwarding alerts
  • Fixed application crash when the console or apphost were down for a long time in setups with high volumes of security events.
  • Updated app dependencies due to security vulnerabilities in the versions used.

Known Issues:

  • Support for Squid proxy server is broken for https proxying. Users are advised to either switch to http proxying or to a different proxy server.

Version 2.2.0

New Features:

  • Refresh of the user interface for configuration of the app
    • New design and validations.
    • When selecting Settings > Configuration requests are triggered to check the validity. If there is something wrong with the credentials, the Device API or Alerts API at the current moment, validation errors will be shown.
  • Update of admin privileges
    • Carbon Black Cloud > Settings > Configuration is hidden behind admin previlleges.
    • Everything else, including Devices Tab, is accessible without admin privileges.
  • Two new right-click actions Get Process Details and View Alert. This requires changes to the permissions on the custom API key. See What to do before Upgrade for details.
  • Use new Policy Service to pull policies. This requires changes to the permissions on the custom API key. See What to do before Upgrade for details.
  • Added Reset Configuration and Test Configuration functionalities.
  • Added Custom Event Collector IP input field under Settings > App Configuration to provide a way to configure Custom Event Collector.
  • Support for parsing additional fields for Watchlist Hits.
  • Upgrade of the Python SDK version.

Bug Fixes:

  • Fixes of the poll procedure.
  • Remove redundant logging of proxy error when proxy is not enabled.
  • Resending alerts when we have IO error.
  • Added validation of query parameters for right-click actions.
  • Upgrade few packages due to vulnerabilities.

Documentation Updates:

  • Because of the major rewrite of the UI and some functionalities, we created a copy of the documentation to preserve previous user guides for anyone that is still using previous versions. However we highly recommend upgrading to the latest version.

What to do before Upgrade:

  • Before you upgrade from 2.1.1 to 2.2.0 you need to go to Carbon Black UI and add two more permissions in your Custom Key:
    • Policies (org.policies) - READ
    • Events ( - READ.

Version 2.1.1

  • New way of validating API key.
  • Upgrade of a few packages, which previous versions have reported vulnerabilities.

Version 2.1.0

Before you upgrade from 2.0.0 to 2.1.0

  • You need to go to Admin > Custom Event Properties search for Process GUID and delete all of the mapping manually.

New Features

  • Multi-tenancy
  • Ability to add custom Log Source Identifier
  • Ability to toggle Audit Logs on or off

UI Changes

  • Added Log Source Identifier input field under Settings > App Configuration
  • Added Audit Logs toggle under Settings > Data

Detailed information and screenshots are available in the Installation & User Guide > App Upgrade section.

Resolved Issues

  • The help tooltips on the Settings pages were displayed only on mouse-hover over the “?” icon.
  • A small number of Alerts were not ingested into QRadar due to an app issue.
  • “Product URL” under Settings > App Configuration was not handling trailing slash.
  • Watchlist Alerts cannot be enabled if Enterprise EDR is not active. Enterprise EDR is required for receiving Watchlist Alerts.

Version 2.0.0

New Features

  • Data Input - CB_ANALYTICS (Alerts)
  • Data Input - DEVICE_CONTROL (Alerts)
  • Data Input - WATCHLIST (Alerts)
  • Data Input - Data Forwarder (Alerts and Endpoint.Events)
  • Right-click action - Hash Ban

UI Changes

  • Admin menu renamed to Settings
  • System Overview menu renamed to Devices
  • Carbon Black Cloud App Configuration menu renamed to App Configuration
  • Admin > Proxy Settings menu moved to Settings > App Configuration
  • Admin > Misc Settings > Polling moved to Settings > Data

Detailed information and screenshots are available in the Installation & User Guide > App Upgrade section.

Known Issues

  • The Settings tab is bolded as active after Right-click action redirection from Log Activity > View Device when the active tab must be “Devices”. (fixed in v2.2.0)
  • After the app upgrade from v1, the old log source will not pick up the new data (alerts, audit logs). Instead, a new log source needs to be created - either manually or via auto-detection.
  • The help tooltips on the Settings pages are displayed only on mouse-hover over the “?” icon.
  • Filled in values cannot be changed back to empty for the app configuration properties (Product URL, Org Key, API ID, API Secret Key, Proxy URL, Proxy Username, Proxy Password) (Reset Configuration button is added in v.2.2.0)
  • Log Source Time is a datetime field that is mapped to different date formats depending on the type of alerts/events and the log source that is used. However, in some rare cases the datetime cannot be parsed correctly. Then, the time at which the event arrived at QRadar will be used. For example: device_timestamp = ‘2021-11-09 11:52:00 +0000 UTC’ cannot be parsed using the format yyyy-MM-dd HH:mm:ss.SSS +0000 'UTC' (missing milliseconds) while device_timestamp = ‘2021-11-09 11:52:00.1 +0000 UTC’ and device_timestamp = ‘2021-11-09 11:52:00.123 +0000 UTC’ are parsed correctly.

Version 1.0.0

  • Initial Release

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Last modified on December 30, 2023