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Audit Log Retention Changes

Posted on May 31, 2023

The VMware Cloud Services Guide that governs the terms of VMware Carbon Black Cloud states that customer audit log data will be retained for 12 months, after which the logs will be removed. Historically, we have not enforced this policy, and customers have been able to access audit logs beyond the specified 12-month window.

Moving forward, we will begin to enforce this policy and remove older audit logs. Customers will be able to access audit logs from the previous 12 months; however, beyond that, access is not guaranteed.

We understand that this change may impact certain workflows and practices. Hence, we are providing a 1-month window before we begin enforcing the policy. During this window, which runs until 11:59 Pacific Time on July 1, 2023, audit logs older than 12 months will be available for downloading and viewing through the Carbon Black Cloud console.

If you have any questions or concerns, please feel free to reach out to Thank you.

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